Parsons & Associates. Inc. -- Insurance & Risk Management
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Parsons & Associates. Inc. -- Insurance & Risk Management
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Trusted Choice Pledge

Trusted Choice... We serve you first! What is Trusted Choice®?

Trusted Choice® is the smart way to buy insurance.

As a Trusted Choice® insurance agency, we represent multiple insurance companies, so we can offer you a variety of coverage choices so you can customize a plan to help meet your specific needs. Most importantly, we will assist you in times of need.

For help securing the insurance coverage that will address the insurance needs of everything important to you, call on our Trusted Choice® agency.

 
The Trusted Choice® Pledge

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

 

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Parsons & Associates

The Galleries of Syracuse
440 South Warren Street, Suite 704
Syracuse, NY 13202
Email: info@parsonsinsurance.com
  (315) 472-5420 Phone
(800) 440-9932 Toll Free
(315) 472-3222 FAX
(877) 472-8465 Toll Free FAX

Direct All Mail to:
P.O. Box 3890
Syracuse, NY 13220-3890

Please Note: Insurance coverages may not be changed or added by
email request. They must be confirmed by a representative from P&A.

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